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Custom Neon® FAQ's & Support

Everything You Need to Know : About Custom Neon® - the LED Sign Company

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Icon About Custom Neon® Signs

About Custom Neon® 

Who is Custom Neon®?

CUSTOM NEON® - A WORLD LEADER IN CUSTOM ILLUMINATED SIGNAGE.
FROM LED NEON TO FRONT LIT CHANNEL LETTERS, BACKLIT LOGOS, LIGHTBOX SIGNS, AND MORE!
WE CREATE STUNNING, BESPOKE SIGNS,
DESIGNED FOR YOUR PURPOSE,
BUILT TO STAND OUT.

With hubs in the US, UK, and Australia, we offer global coverage, delivering our signs to over 60 countries and lighting up some of the world’s most iconic brands.

Founded by Jake and Jess Munday and scaled by Matt and Teresha Aird, Custom Neon can proudly say they have never compromised on quality for the sake of growth.

Since launching in 2018, the business has grown from humble beginnings into a global signage powerhouse, servicing customers around the globe.

Today, we dominate the custom LED signage space, with a team of specialist designers, consultative sales professionals, and dedicated customer service experts across the US, UK, and Australia.

Our team’s expertise ensures every project is tailored, delivers maximum ROI, and drives repeat business, helping brands worldwide shine brighter than ever. Ranked number one in our field, with thousands of five-star reviews, we continue to go from strength to strength.

Responding to client demand, we’ve unveiled our latest innovation: Custom Illuminated Signage. Same uncompromising quality, same market-leading service, now with even more ways to make an impact and light up your brand.

Is Custom Neon® legit?

Yes, Custom Neon is a legitimate business that was started by Jessica Munday in early 2018. Originally incorporated in Australia, we now have onsite operations in the US, UK and Australia. Our custom designed signs are handmade in the US, Australia and China, and shipped to customers around the globe. With more than 30 amazing staff members spread across our operational centers, we take great pride in our high quality products and excellent customer support.

You'll find information about Custom Neon on our About page and LinkedIn.

If you want to know more please call, email, or DM us - we're real people, and we'd love to show you how we can help your brand shine!

Where can I find Custom Neon® reviews?

To read what our customers have to say check us out on Facebook and Google.

Why should I buy an LED sign from Custom Neon®?

All of our LED neon light signs are made from LED neon light tubes that are safe, economical and ecologically friendly! Some great reasons to choose a LED neon sign from us are:

  • Affordable - We keep our prices as low as possible while offering a high quality product.
  • Warranty Included - All of our LED Neon signs come with a 2 year manufacturer's warranty covering faulty items. Our LED Illuminated Channel Letters and Logo signs come with a 3 A year manufacturer's warranty covering faulty items.
  • Wide Product Range - We offer an impressive range of both LED Neon and LED Illuminated signage options. From simple text signs to Dynamic Neon offering over 100 special effects, portable tabletop logos to giant signs that span the length of a building. We can accommodate almost any color, font, size, or intended use.
  • Durable - We offer the latest neon flex technology which is stronger and lighter than glass neon.
  • Energy Efficient - Our neon lighted signs are both economical and ecologically friendly. They have low energy consumption and a 100,000+ hours lifespan.
  • Safe - Our custom LED signs are made from neon LED light tubes that are kid-safe. There is no breakable glass, and the LED lights do not heat up so they are safe to touch.
  • Easy to Install – All of our Custom Neon lights come with pre-drilled holes for easy hanging & wall mounting. Wall mount kits must be purchased at the time of ordering your sign as they require a specific hole size.
  • Low Maintenance - Our Custom Neon signs are very hardwearing and easy to clean.
  • Lightweight - Our custom designed signs are lightweight and portable, making them perfect as neon signs for weddings, unique signs for bedroom decor, and highly individual gift ideas.
  • Full Control – The remote control with dimmer has an on/off switch and 10 brightness settings. The neon lights can be set to flash with adjustable speeds.
Design Your Sign or Get a Free Quote

Custom Neon operates online using the following websites and domains:

 

We do not operate under any other websites or domains.

Please note that Google's AI and other AI platforms may show you similar domains and/or email addresses as if they are part of, or in some way associated with, Custom Neon, but they are not.

To view our products, make a purchase, or contact our customer support, please use the domains and email addresses listed above or the phone numbers at the bottom of every page of our websites. We look forward to hearing from you!

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