---
title: Custom Neon™ Product FAQ | Custom Neon® FAQ's & Support
description: Everything you want to know about Custom Neon's product range, including the types of signage we create, our capabilities, certifications, and the technology and techniques.
---

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 Custom Neon™ FAQ's & Support

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1. [Custom Neon® FAQ's & Support](https://support.customneon.com/en-us/help-center)
2. [Custom Neon™ Product FAQ](https://support.customneon.com/en-us/help-center/custom-neon-product-faq)

# Custom Neon™ Product FAQ

 Everything you want to know about Custom Neon's product range, including the types of signage we create, our capabilities, certifications, and the technology and techniques.

- [Everything You Need to Know : Custom Neon® Products](https://support.customneon.com/en-us/help-center/everything-you-need-to-know-custom-neon-products)
- [Are Custom Neon® signs battery operated or do they plug in?](https://support.customneon.com/en-us/help-center/are-custom-neon-signs-battery-operated-or-do-they-plug-in)
- [How do I hang or wall mount my Custom Neon® sign?](https://support.customneon.com/en-us/help-center/how-do-i-hang-or-wall-mount-my-custom-neon-sign)
- [How big can my Custom Neon® sign be?](https://support.customneon.com/en-us/help-center/how-big-can-my-custom-neon-sign-be)
- [Can I order a free-standing Custom Neon® sign?](https://support.customneon.com/en-us/help-center/can-i-order-a-free-standing-custom-neon-sign)
- [What types of backboard does Custom Neon® offer?](https://support.customneon.com/en-us/help-center/what-types-of-backboard-does-custom-neon-offer)
- [Does my Custom Neon® sign come with a remote & dimmer?](https://support.customneon.com/en-us/help-center/does-my-custom-neon-sign-come-with-a-remote-dimmer)
- [What are the small marks on my Custom Neon® sign?](https://support.customneon.com/en-us/help-center/what-are-the-small-marks-on-my-custom-neon-sign)
- [Can I use my Custom Neon® sign outdoors?](https://support.customneon.com/en-us/help-center/can-i-use-my-custom-neon-sign-outdoors)
- [What if I want a Custom Neon® sign that's partially LED neon?](https://support.customneon.com/en-us/help-center/what-if-i-want-a-custom-neon-sign-thats-partially-led-neon)
- [Can you print an image on my Custom Neon® sign?](https://support.customneon.com/en-us/help-center/can-you-print-an-image-on-my-custom-neon-sign)
- [What is Naked Neon™?](https://support.customneon.com/en-us/help-center/what-is-naked-neon)

See less ▼

- [About Custom Neon™ - the LED Neon Sign Company](https://support.customneon.com/en-us/help-center/about-custom-neon-the-led-neon-sign-company)
- [About Custom Neon™ Signs](https://support.customneon.com/en-us/help-center/about-custom-neon-signs)
- [Designing Your Custom Neon™ Sign](https://support.customneon.com/en-us/help-center/designing-your-custom-neon-sign)
- [Custom Neon™ Product FAQ](https://support.customneon.com/en-us/help-center/custom-neon-product-faq)
- [Production/Manufacturing FAQ](https://support.customneon.com/en-us/help-center/production-manufacturing-faq)
- [Payment & Shipping FAQ](https://support.customneon.com/en-us/help-center/payment-shipping-faq)
- [Returns & Warranty FAQ](https://support.customneon.com/en-us/help-center/returns-warranty-faq)
- [LED Neon Flex vs Glass Neon FAQ](https://support.customneon.com/en-us/help-center/led-neon-flex-vs-glass-neon-faq)
- [Contact Us](https://support.customneon.com/en-us/help-center/contact-us)

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- [Returns Policy](https://customneon.com/returns-policy)
- [Contact Us](https://support.customneon.com/en-us/help-center/requests/new)

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## Most Frequently Asked Questions

How Much Does a Custom Neon™ Sign Cost? +

The price for custom LED neon signs start at US$61 (C$84) for a sign with two letters. Our LED neon signs, lamps and wall decor are affordable and we are very competitive on price. Our team also supports you from design through delivery and aftercare.

Why Buy a Neon Light Sign from Custom Neon™? +

Our LED neon signs are kid-safe, economical, and eco-friendly. Customers choose Custom Neon for affordability, durability, energy efficiency, safety, easy install, low maintenance, lightweight materials, a free remote & dimmer, and a two year warranty as standard.

How Large Can LED Neon Signs Be? +

We can create any sized sign, from small table lights to external building signs nearly 100ft long. LED Neon is available in 8/9/10mm thickness. Signs larger than 7ft 8in by 3ft 11in are made across two or more backboards for safer shipping.

Our Design Service +

We offer a free design service with one or more designs for approval at no extra charge. Amendments or cancellations before production may qualify for a partial or full refund. Once approved and in production, refunds are no longer available.

What LED Neon Colors Can I Choose? +

We have 18 colors. Eight look white when off and colored when on. The other ten use a colored tube so the color shows even when the sign is off.

### Can't find what you need?

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[Contact us](https://support.customneon.com/en-us/help-center/requests/new)